Return Policy
At AXON MD, we are committed to ensuring that our customers are completely satisfied with their wellness supplements. If you are not entirely happy with your purchase, we offer a simple return and refund process for qualifying items.
Returns
- Eligibility: Returns are accepted for unopened, unused items within 30 days of the purchase date. To qualify for a return, the product must be in its original packaging and condition.
- Non-Returnable Items: For health and safety reasons, opened supplements and personalized items are non-returnable.
- Return Process: To initiate a return, please contact our customer service team at support@axonmd.com with your order number and reason for return. Our team will provide you with return instructions and an authorization number if applicable.
- Refunds: Once the return is received and inspected, we will process a refund to your original payment method. Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs, except in cases of defective products or incorrect orders.
- Exchanges: If you wish to exchange an item for a different product or size, please contact our customer service team. We will assist you in processing the exchange.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 7 days of receiving the order. We will offer a full refund or send a replacement free of charge.
Legal Disclaimer:
These statements have not been evaluated by the U.S. Food and Drug Administration (FDA). This product is not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before starting any new supplement regimen.
